Problem when I import pictures - they are just a black box!

Problem when I import pictures - they are just a black box!

Created by Zoran
11 Months Ago
August 13, 2019 @ 3:15 pm

Dear friends, when I try and import pictures in After Effects, they are all of a sudden just a black box. I've tried with a new project, tried on old ones and it's all the same. You can see in the attached picture what I am talking about. Can somebody help me, please? Do you have an idea of what may have gone wrong? Thanks in advance!

Problem image:

Problem image
11 Months Ago
August 14, 2019 @ 2:31 am

What does the image look like when you open it normally? Also, what happens when you import a video or a different image? Trying to figure out if it's an issue with AE or with the source image. If it's the former I'd make sure that your graphics drivers are up to date first.

11 Months Ago
August 17, 2019 @ 5:28 pm

You could also try to open the image in an older version of After Effects. If it works there it is most likely a bug.

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